A Novel Automatic Sentiment Summarization from Aspect-based Customer Reviews.
Tuan Anh TranJarunee DuangsuwanWiphada WettayaprasitPublished in: JCSSE (2018)
Keyphrases
- customer reviews
- opinion mining
- online product reviews
- sentiment analysis
- sentiment classification
- product features
- positive or negative
- customer satisfaction
- opinion summarization
- product reviews
- user generated content
- artificial intelligence
- recommender systems
- positive and negative
- topic modeling
- website
- multi document summarization
- automatically extracting
- search engine