Organizational, social and operational implications in delivering ICT solutions: a telecom web case-study.
Sheetal K. AgarwalKetki DhaneshaAnupam JainAbhishek KumarSrijit MenonNitendra RajputKundan SrivastavaSaurabh SrivastavaPublished in: ICTD (2010)
Keyphrases
- case study
- knowledge management
- decision making
- social capital
- website
- social networks
- social structures
- online communities
- knowledge sharing
- user generated content
- social interaction
- web applications
- information systems
- semantic web
- web pages
- information technology
- web mining
- information and communication technologies
- social bookmarking
- optimal solution
- web resources
- social web
- information and communications technology
- social networking sites
- web users
- sharing information
- academic community
- collective intelligence
- information communication technology
- web documents
- business intelligence
- social tags
- socio technical systems
- social media
- online social
- social relationships
- metadata
- real world
- social network analysis
- software development