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Intention Multiple-Representation Model for Logistics Intelligent Customer Service.

Jingxiang HuJunjie PengWenqiang ZhangLizhe QiMiao HuHuanxiang Zhang
Published in: KSEM (1) (2020)
Keyphrases
  • customer service
  • probabilistic model
  • high level
  • computational model
  • mathematical model
  • information systems
  • decision making
  • bayesian networks
  • information technology
  • response time
  • user satisfaction