Managing Vendor Contracts in Public Sector I.T.: A Case Study on the UK National Health Service.
Matthew W. GuahWendy L. CurriePublished in: ECIS (2007)
Keyphrases
- public sector
- national health
- e government
- service delivery
- public services
- information sharing
- information and communication technologies
- electronic government
- current practices
- public administration
- environmental factors
- case study
- digital government
- service providers
- supply chain
- public organizations
- business process change
- web services
- service oriented
- social capital
- customer service
- service quality
- cost effective
- smoking cessation
- government services
- computer science
- information systems