Service expansion for chained business facilities under congestion and market competition.
Yun Hui LinQingyun TianShaojun LiuPublished in: Comput. Oper. Res. (2023)
Keyphrases
- market competition
- competitive advantage
- telecommunications industry
- service quality
- service management
- service delivery
- enterprise systems
- electronic business
- mission critical
- service providers
- business process
- service provision
- web services
- business processes
- real world
- decision making
- electronic commerce
- customer support
- management system
- information systems
- customer service
- data mining
- online services
- business rules
- information services
- service discovery
- business models
- service oriented
- mobile services
- traffic congestion
- congestion control
- virtual organization
- service oriented architecture
- online stores
- strategic decisions
- knowledge management
- end users