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Understanding customer perceptions of internet banking: the case of the UK.

Mohana ShanmugamYen-Yao WangHatem BugshanNick Hajli
Published in: J. Enterp. Inf. Manag. (2015)
Keyphrases
  • internet banking
  • customer satisfaction
  • hong kong
  • electronic commerce
  • fraud detection
  • data envelopment analysis
  • security analysis
  • banking industry