A Framework For Service Preliminary Planning In e-Government Initiatives.
Gianluigi ViscusiPublished in: MCIS (2009)
Keyphrases
- e government
- service delivery
- electronic government
- public sector
- service provision
- public services
- government services
- developing countries
- government organizations
- public administration
- government agencies
- inter organizational
- service offerings
- digital government
- knowledge management
- artificial intelligence
- public institutions
- public policy
- website