Dematerialization of the medical certificate for driving license in Portugal: a case study of success factors of whole-of-Government e-Government initiatives.
Sara CarrasqueiroMaria Helena MonteiroRui PereiraCarla PereiraHenrique MartinsPublished in: ICEGOV (2018)
Keyphrases
- e government
- success factors
- public sector
- electronic government
- m learning
- critical success factors
- government services
- open source
- information quality
- developing countries
- digital government
- service delivery
- government agencies
- government websites
- government organizations
- public administration
- case study
- inter organizational
- information sharing
- federal government
- public institutions
- national level
- public services
- mobile learning
- source code
- knowledge management
- information technology
- web services
- databases