When a computer speaks institutional talk: Exploring challenges and potentials of virtual assistants in face-to-face advisory services.
Mateusz DolataMehmet KiliçGerhard SchwabePublished in: HICSS (2019)
Keyphrases
- service providers
- web services
- constantly evolving
- lessons learned
- computer systems
- service discovery
- key issues
- real world
- virtual reality
- intelligent agents
- end users
- higher education
- context aware
- computing environments
- service composition
- higher order
- key technologies
- ubiquitous computing
- information resources
- virtual world
- service oriented
- high order
- augmented reality
- mobile applications
- information services
- technological solutions
- software as a service