Understanding Net Benefits: A Citizen-Based Perspective on eGovernment Success.
Murray ScottWilliam H. DeLoneWilliam GoldenPublished in: ICIS (2009)
Keyphrases
- e government
- human centric
- government services
- electronic government
- public sector
- public administration
- service delivery
- digital government
- government agencies
- business process change
- strategic planning
- knowledge management
- developing countries
- information sharing
- structuration theory
- intellectual property
- government organizations
- governmental organizations
- inter organizational
- databases
- data collection
- case study
- organizational culture
- website
- data mining
- real world