Ways to Measure Loyalty of Service Users.
Quang Dang NguyenKhoa Van NguyenOlga KolosovaPublished in: Int. J. Inf. Syst. Serv. Sect. (2022)
Keyphrases
- end users
- service quality
- rapidly in recent years
- mobile services
- user experience
- service providers
- user interaction
- information services
- individual user
- user interface
- value added services
- user oriented
- information retrieval
- web services
- personalized services
- multiple users
- user model
- recommendation systems
- service composition
- service oriented
- web content
- collaborative filtering
- management system
- similarity measure
- website