Customer-Driven Content Recommendation Over a Network of Customers.
Hyea Kyeong KimYoung U. RyuYoon Ho ChoJae Kyeong KimPublished in: IEEE Trans. Syst. Man Cybern. Part A (2012)
Keyphrases
- customer preferences
- customer behavior
- limited capacity
- customer satisfaction
- customer service
- customer data
- peer to peer
- electronic commerce
- web personalization
- marketing strategies
- customer relationship management
- metadata
- potential customers
- network structure
- long run
- customer requirements
- call center
- product recommendation
- web content
- complex networks
- customer classes
- social context
- individual user
- customer demand
- personal preferences
- collaborative filtering
- wireless sensor networks
- preference models
- data mining