Analysis of Users' Mental Model and Expectations from Usability and Information Design Point of View in e-Contracts: A Case of Hotel Reservation.
Renata Zappelli MarzulloAndré Ribeiro OliveiraAdriano Bernardo RenziPublished in: HCI (20) (2017)
Keyphrases
- user experience
- information sources
- end users
- information overload
- mental models
- user interface
- user interaction
- information processing
- user interface design
- information access
- interface design
- visualization tool
- information space
- information seeking
- share information
- internet users
- e learning
- user model
- web content
- recommendation systems
- travel information
- situation awareness
- user centered
- data analysis