How Does Enterprise Social Media Help Retail Employees Innovate?
Joanne F. PatroniJan ReckerFrederik von BrielPublished in: ECIS (2015)
Keyphrases
- social media
- knowledge workers
- knowledge management
- information management
- social networks
- information technology
- rfid technology
- supply chain
- social networking
- user generated content
- case study
- information systems
- big data
- cross selling
- decision makers
- neural network
- business applications
- real world events
- crisis management
- social media platforms
- online social networks
- knowledge assets
- enterprise architecture
- social context
- human resources
- knowledge sharing
- data warehouse
- data mining