Equilibrium behaviour and social optimization in Markovian queues with impatient customers and variant of working vacations.
Gopinath PandaVeena GoswamiAbhijit Datta BanikPublished in: RAIRO Oper. Res. (2017)
Keyphrases
- single server
- queue length
- heavy traffic
- service rates
- call center
- queueing model
- arrival rate
- poisson arrivals
- service times
- queueing networks
- finite capacity
- waiting times
- special case
- asymptotically optimal
- arrival process
- queueing systems
- social interaction
- steady state
- global optimization
- optimization method
- optimization algorithm
- social networks
- markov chain
- optimization problems
- optimization process
- social media
- service quality
- processor sharing
- state dependent
- customer satisfaction
- single server queue
- holding cost
- parallel machines
- nash equilibrium
- game theory
- reinforcement learning