The Next Wave of CRM Innovation: Implications for Research, Teaching, and Practice.
Sachithra LokugeDarshana SederaThilini AriyachandraSaj KumarVadlamani RaviPublished in: Commun. Assoc. Inf. Syst. (2020)
Keyphrases
- learning process
- online learning
- customer relationship management
- learning sciences
- case study
- teacher professional development
- communication skills
- higher education
- educational technology
- online environment
- learning environment
- distance learning
- computer programming
- online teaching
- learning analytics
- computer technology
- web based learning
- hybrid learning
- sensemaking
- situated learning
- wave propagation
- school teachers
- e learning