ERP Systems and the Strategic Management Processes that Lead to Competitive Advantage.
Thomas KallingPublished in: Inf. Resour. Manag. J. (2003)
Keyphrases
- competitive advantage
- erp systems
- strategic management
- knowledge management
- business processes
- business intelligence
- customer relationship management
- information technology
- enterprise resource planning
- knowledge management systems
- case study
- decision making
- service quality
- information systems
- project management
- knowledge sharing
- strategic advantage
- software engineering
- decision support
- data analysis
- business process
- data warehouse
- query processing
- expert systems
- real world
- real time