Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises.
Eric K. W. LauPublished in: Int. J. Web Eng. Technol. (2018)
Keyphrases
- knowledge management
- case study
- software development
- similarity measure
- information systems
- correlation coefficient
- artificial intelligence
- competitive advantage
- distance measure
- information retrieval
- social networks
- knowledge workers
- project management
- object oriented
- knowledge engineering
- high tech
- knowledge resources
- chinese text
- information theory
- databases
- domain knowledge
- web services
- machine learning
- real world
- neural network