Balancing Business Value of Thai Internet Banking Services: The Corporate Customers' Perspectives.

Siriluck Rotchanakitumnuai Mark Speece

Published in: PACIS (2004)

Keyphrases

banking services
financial services
internet usage
saudi arabia
driving forces
competitive advantage
banking industry
knowledge management
internet banking
service providers
case study
customer satisfaction
risk management
online shopping
information systems
return on investment