/G/1 unreliable retrial queue with two phase service and persistence behaviour of customers in service.
Muthukrishnan Senthil KumarR. ArumuganathanPublished in: RAIRO Oper. Res. (2013)
Keyphrases
- single server
- retrial queue
- service providers
- queue size
- customer service
- service times
- web services
- customer satisfaction
- queue length
- neural network
- steady state
- service discovery
- service systems
- service composition
- service quality
- poisson arrivals
- objective function
- service requirements
- management system
- single server queue
- special case
- pairwise
- arrival process
- heavy traffic
- queueing model
- end users
- queueing networks
- mobile services
- markov chain
- service oriented