Factors Influencing Enterprise Systems Procurement in Public Service Organisation: A Socio-Technical Case Study.
Deepak SaxenaJoe McDonaghPublished in: ECIS (2018)
Keyphrases
- factors influencing
- enterprise systems
- socio technical
- public services
- case study
- organisational learning
- e government
- knowledge management
- factors affecting
- service oriented
- business processes
- highly dynamic
- web services
- service delivery
- public sector
- emergency response
- computer supported collaborative learning
- business process
- inter organizational
- human factors
- social relationships
- real world
- government agencies
- government services
- public administration
- design process
- mobile devices
- information technology