Public User Experience Satisfaction of E-Government in China: Review and Prospect.
Chunrong LiuYuchun ShiPublished in: AHFE (17) (2021)
Keyphrases
- user experience
- e government
- public administration
- government websites
- public services
- government performance evaluation
- public sector
- public organizations
- electronic government
- economic development
- public participation
- user behavior
- developing countries
- end users
- government information
- digital government
- developed countries
- user interface
- government services
- public policy
- mobile applications
- user interaction
- statistical information
- government agencies
- information sharing
- mobile services
- knowledge management
- policy making
- emerging technologies
- federal government
- decision making
- government organizations
- service delivery
- user satisfaction
- government officials
- inter organizational
- service quality
- m learning
- federal agencies
- service oriented
- secure information sharing
- artificial intelligence