Virtualization of residential customer premise equipment. Lessons learned in Brazil vCPE trial.
Rafael Cantó PalancarRafael Alejandro López da SilvaJesús Luis Folgueira ChavarríaDiego R. LópezAntonio J. Elizondo ArmengolRuth Gamero TinocoPublished in: it Inf. Technol. (2015)
Keyphrases
- lessons learned
- future directions
- operating system
- case study
- virtual machine
- cloud computing
- customer behavior
- latin america
- participatory design
- customer satisfaction
- hurricane katrina
- customer service
- real estate
- data center
- energy consumption
- electronic commerce
- customer knowledge
- purchase behavior
- high availability
- call center
- customer relationship management
- energy saving
- distributed computing
- grounded theory
- storage management