Prozessorientierte Gestaltung von Behördenkontakten - Untersuchung zu eGovernment-Anforderungen aus Unternehmenssicht.
Petra WolfHelmut KrcmarPublished in: Wirtschaftsinformatik (1) (2007)
Keyphrases
- e government
- service delivery
- electronic government
- public sector
- government services
- digital government
- intellectual property
- facial action units
- developing countries
- public administration
- human centric
- government organizations
- government agencies
- strategic planning
- knowledge management
- inter organizational
- information sharing
- public services
- data mining
- case study
- web services