Peer Counseling in an Online Chat Service: A Content Analysis of Social Support.
Ruben FukkinkPublished in: Cyberpsychology Behav. Soc. Netw. (2011)
Keyphrases
- content analysis
- social support
- discussion groups
- computer mediated
- collaborative learning
- older adults
- computer supported collaborative learning
- virtual communities
- questionnaire survey
- online communities
- online discussion
- video content
- service providers
- knowledge construction
- social capital
- service quality
- social networks
- end users
- multimedia
- online social
- instant messaging
- information sharing