Building trust between citizens and their governments.
Jyri RajamäkiJuha S. KnuuttilaHarri RuoslahtiPasi PatamaJouni ViitanenPublished in: CSCESM (2015)
Keyphrases
- e government
- government agencies
- government services
- policy makers
- governmental organizations
- government organizations
- public services
- electronic government
- trust model
- digital government
- case study
- public administration
- online services
- trust evaluation
- life cycle
- developing countries
- information exchange
- decision making
- information systems
- government information
- data sets