Fostering Customer Bargaining and E-Procurement Through a Decentralised Marketplace on the Blockchain.
João MartinsManuel ParenteMário Amorim-LopesLuís AmaralGonçalo FigueiraPedro RochaPedro AmorimPublished in: IEEE Trans. Engineering Management (2022)
Keyphrases
- electronic commerce
- agent mediated
- double auction
- electronic marketplaces
- negotiation protocol
- business models
- incomplete information
- game theory
- customer service
- conflict resolution
- online auctions
- multi agent systems
- utility function
- supply chain management
- game theoretic
- knowledge building
- multi attribute
- call center
- discrete event systems
- negotiation model
- customer knowledge
- customer satisfaction
- cooperative
- coalition formation
- trading agents
- customer behavior
- agent technology
- customer data