Runtime Management of Multi-level SLAs for Transport and Logistics Services.
Clarissa Cassales MarquezanAndreas MetzgerRod FranklinKlaus PohlPublished in: ICSOC (2014)
Keyphrases
- service level agreements
- service provision
- service oriented
- business requirements
- service delivery
- service providers
- service level
- cloud computing
- grid services
- quality of service
- web services
- business process
- resource allocation
- supply chain
- service management
- management system
- mobile services
- information management
- service composition
- e government
- service oriented architecture
- databases
- data management
- resource management
- information services
- cost effective
- business processes
- cloud services
- information systems
- public administration
- network management
- service discovery
- service quality
- context aware
- case study
- decision making
- runtime environment