Creating Competitive Advantage for Air Freight Communities Using Cargo Community System: A Case Study in Schiphol Airport.
Dissa Riandaso ChandraJos van HillegersbergPublished in: AMCIS (2019)
Keyphrases
- competitive advantage
- community members
- community structure
- knowledge management
- knowledge sharing
- web communities
- business processes
- community detection
- online communities
- virtual communities
- learning community
- business information
- social capital
- social communities
- strategic advantage
- air cargo
- community discovery
- customer relationship management
- social networks
- knowledge communities
- case study
- social roles
- business environment
- social web
- service quality
- complex networks
- online social
- social scientists
- competitive environment
- air traffic
- social groups
- overlapping communities
- information technology
- scientific communities
- market competition
- market share
- business analytics
- social support
- intellectual capital
- human capital
- database