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Managing uncertainty in service production with mobile systems - Case waste management company.
Miira Juntumaa
Theresa Lauraeus-Niinivaara
Virpi Kristiina Tuunainen
Anssi Öörni
Published in:
ECIS (2009)
Keyphrases
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mission critical
computing environments
management system
waste management
mobile users
web services
mobile devices
service management