Business process redesign project success: the role of socio-technical theory.
Junlian XiangNorman P. ArcherBrian DetlorPublished in: Bus. Process. Manag. J. (2014)
Keyphrases
- business process
- socio technical
- business processes
- inter organizational
- project success
- process model
- computer supported collaborative learning
- business rules
- virtual organization
- business process modeling
- project management
- emergency response
- enterprise resource planning
- workflow management systems
- web services
- business process management
- decision support
- human factors
- case study
- social interaction
- real world
- information technology