A Qualitative Research Perspective on BPM Adoption and the Pitfalls of Business Process Modeling.
Monika MalinovaJan MendlingPublished in: Business Process Management Workshops (2012)
Keyphrases
- business process modeling
- business process
- business processes
- modeling language
- software engineering
- case study
- service oriented
- business process management
- information technology
- information systems
- workflow management systems
- knowledge base
- process model
- model driven architecture
- internet technology
- business rules
- web services
- e government
- end users
- technology adoption
- artificial intelligence
- database