CSCW, groupware and workflow: experiences, state of art, and future trends.
Steven E. PoltrockJonathan GrudinPublished in: CHI Extended Abstracts (1999)
Keyphrases
- future trends
- open issues
- mobile communications
- workflow management systems
- data mining
- web services
- user experience
- control flow
- business processes
- computer supported
- loosely coupled
- recent trends
- workflow management
- multi user
- business process
- case study
- data flow
- activity theory
- document management
- workflow technology
- learning from experience