Evaluation of e-commerce websites using fuzzy hierarchical TOPSIS based on E-S-QUAL.
Daekook KangWoo-seok JangYongtae ParkPublished in: Appl. Soft Comput. (2016)
Keyphrases
- fuzzy numbers
- group decision making
- fuzzy topsis
- intuitionistic fuzzy
- ahp method
- multiple criteria
- website
- fuzzy logic
- evaluation criteria
- evaluation methods
- multi criteria
- fuzzy clustering
- membership functions
- fuzzy sets
- real time
- fuzzy comprehensive evaluation model
- fuzzy comprehensive evaluation
- multi criteria decision making
- linguistic variables
- hierarchical model
- evaluation model
- evaluation method
- evolutionary algorithm
- data sets