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A Novel Fuzzy Integrated Customer Needs Prioritization Software Tool for Effective Design of Online Shopping Websites.

Ashish K. SharmaSunanda Khandait
Published in: Int. J. Oper. Res. Inf. Syst. (2017)
Keyphrases
  • online shopping
  • customer satisfaction
  • website
  • satisfaction degree
  • design process
  • ubiquitous computing
  • mobile commerce
  • consumer behavior