Keyphrases
- queueing model
- steady state
- arrival rate
- finite capacity
- service systems
- stationary distribution
- service times
- waiting times
- single server
- service rates
- call center
- queue length
- independent and identically distributed
- arrival and service rates
- arrival process
- queueing theory
- decision making
- state dependent
- heavy traffic
- queueing systems
- markov chain
- special case
- bayesian networks