VCRM - Vienna Citizen Request Management.

Josef Wustinger Gerhard Jakisch Rolf Wohlmannstetter Rainer Riedel

Published in: EGOV (2002)

Keyphrases

relationship management
management system
e government
information systems
knowledge management
data management
decision making
information management
network management
social media
neural network
real time
data mining
real world
decision support
government agencies
service delivery