Understanding email use: predicting action on a message.

Laura A. Dabbish Robert E. Kraut Susan R. Fussell Sara B. Kiesler

Published in: CHI (2005)

Keyphrases

email
email messages
spam filtering
enron email
instant messaging
electronic mail
anti spam
spam detection
text mining
speech acts
mailing lists
communication medium
data sets
deeper understanding
action selection
mobile devices
case study