Understanding How Users Experience the Physiological Expression of Non-humanoid Voice-based Conversational Agent in Healthcare Services.
Inchan JungHankyung KimYoun-Kyung LimPublished in: Conference on Designing Interactive Systems (2021)
Keyphrases
- conversational agent
- end users
- internet usage
- user experience
- user centric
- mobile applications
- mobile services
- personal preferences
- rapidly in recent years
- web services
- location information
- conversational agents
- web environment
- service oriented
- context aware services
- natural language interfaces
- information systems
- recommender systems
- context aware
- internet services
- user requests
- user interface
- online services
- home care
- collaborative filtering
- human communication
- user interaction
- user profiles
- information resources
- user groups
- smart phones
- search engine
- mobile phone users
- health care services
- social media
- user privacy
- spoken dialogue systems
- personalized services
- user satisfaction
- mobile users