Service Restoration With Prioritization of Customers and Switches and Determination of Switching Sequence.
Leandro T. MarquesAlexandre C. B. DelbemJoão Bosco Augusto London JuniorPublished in: IEEE Trans. Smart Grid (2018)
Keyphrases
- service providers
- customer satisfaction
- customer service
- single server queue
- single server
- service systems
- service quality
- service times
- call center
- queueing model
- processor sharing
- service requirements
- management system
- service oriented
- queue size
- flow control
- service discovery
- image restoration
- web services
- image processing
- service oriented architecture
- information services
- customer support
- service rates
- point of sale
- customer classes
- data mining