Clinical information systems end user satisfaction: The expectations and needs congruencies effects.
Faezeh KarimiDanny Chiang Choon PooYung-Ming TanPublished in: J. Biomed. Informatics (2015)
Keyphrases
- user satisfaction
- information systems
- service quality
- perceived usefulness
- perceived quality
- information quality
- information technology
- structural equation modeling
- technology acceptance
- objective measures
- clinical data
- customer satisfaction
- patient data
- user perceptions
- user engagement
- search engine
- health care
- website
- social networks