Creating and Testing Holistic Crisis Management Strategies: The Crisis Management Balanced Scorecard and Systems Modelling.
Jose M. SarriegiEliot H. RichAna LaugéLeire LabakaJosune HernantesPublished in: Future Security (2012)
Keyphrases
- crisis management
- management system
- decision makers
- situation awareness
- emergency management
- social media
- business continuity
- critical infrastructure
- video conferencing
- emergency response
- decision making
- disaster recovery
- power system
- real time
- decision support system
- computational intelligence
- information technology
- social networks