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Service quality, user satisfaction and net-benefits' effect on e-School success: The case of NEPAD's e-School pilot in Kenya.
Hesbon O. Nyagowa
Dennis N. Ocholla
Stephen M. Mutula
Published in:
Educ. Inf. (2013)
Keyphrases
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user satisfaction
service quality
customer satisfaction
information quality
information systems
online shopping
competitive advantage
competitive environment
structural equation modeling
perceived usefulness
job satisfaction
user perceptions
end users
quality of service