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Methode für das Design von SLA-fähigen IT-Services.
Christian Mayerl
Stefan Link
Matthias Racke
Stefan Popescu
Tobias Vogel
Oliver Mehl
Sebastian Abeck
Published in:
KiVS (2005)
Keyphrases
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service providers
design process
design principles
design decisions
databases
neural network
web services
service quality
information systems
user interface
end users
peer to peer
computer aided
service oriented