Opinion Mining from Online Travel Reviews: An Exploratory Investigation on Pakistan Major Online Travel Services Using Natural Language Processing.
Bushra KanwalSaif Ur RehmanAzhar ImranRana Saud ShaukatJianqiang LiAbdulkareem AlzahraniAns D. AlghamdiFawaz Khaled AlarfajPublished in: IEEE Access (2023)
Keyphrases
- opinion mining
- online reviews
- product reviews
- sentiment analysis
- natural language processing
- online product reviews
- customer reviews
- text mining
- sentiment classification
- web services
- product features
- lexical resources
- information extraction
- text categorization
- n gram
- reinforcement learning
- bayesian networks
- public opinion
- machine learning
- data mining