The Effects Of Malfunctioning Personalized Services On Users' Trust And Behaviors.
Patrick Y. K. ChauShuk Ying HoYihong YaoPublished in: PACIS (2011)
Keyphrases
- personalized services
- user requirements
- user model
- user profiling
- information services
- user profiles
- context aware
- agent technology
- recommendation systems
- end users
- mobile services
- social media
- recommender systems
- digital libraries
- domain specific
- user interaction
- social networks
- software agents
- collaborative filtering