Mass Customizing IT Service Agreements: Towards Individualized On-Demand Services.
Henrik BrockeFalk UebernickelWalter BrennerPublished in: ECIS (2010)
Keyphrases
- service providers
- service discovery
- web services
- service oriented
- service composition
- service quality
- service oriented architecture
- cloud computing
- service provision
- service delivery
- information services
- service platform
- mobile services
- network services
- service selection
- service management
- service requirements
- rapidly in recent years
- context aware
- public services
- web service composition
- context aware services
- service architecture
- service integration
- customer service
- service provisioning
- loosely coupled
- service offerings
- communication services
- end users
- grid services
- configuration management
- value added services
- mashup
- service requests
- mission critical
- computing environments
- service description
- semantic web services
- service systems
- learning styles
- smart spaces
- network resources
- learning process
- message delivery
- personalized services
- mobile environments
- virtual organization
- internet services
- cloud services
- online services
- composite services
- video on demand
- directory service
- e government
- distributed computing environment
- resource discovery
- mobile applications
- lifecycle management
- middleware architecture
- grid environment
- business processes