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A qualitative study proposing service quality dimensions for video-on-demand services through over-the-top medium.

Satyaki Datta Utkarsh
Published in: Int. J. Pervasive Comput. Commun. (2023)
Keyphrases
  • service quality
  • video on demand
  • service providers
  • quality of service
  • customer satisfaction
  • information quality
  • user satisfaction
  • context aware
  • web services
  • data mining