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A qualitative study proposing service quality dimensions for video-on-demand services through over-the-top medium.
Satyaki Datta
Utkarsh
Published in:
Int. J. Pervasive Comput. Commun. (2023)
Keyphrases
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service quality
video on demand
service providers
quality of service
customer satisfaction
information quality
user satisfaction
context aware
web services
data mining