The strategic choice of contract types in business process outsourcing.
Ling GeXiaoyan WangZhilin YangPublished in: Bus. Process. Manag. J. (2021)
Keyphrases
- business process
- business processes
- case study
- process model
- ws bpel
- process mining
- business process modeling
- business rules
- service level agreements
- service oriented architecture
- business process management
- workflow model
- virtual organization
- inter organizational
- business process models
- business goals
- event logs
- web services