Modeling of cooperative tasks in Business-IT management - A proposal for a domain-specific extension of BPMN 2.0.
Marcel MorisseHennes SchäferPaul DrewsPublished in: AMCIS (2012)
Keyphrases
- domain specific
- cooperative
- business processes
- business process
- business process modeling
- business process management
- information systems
- business process models
- decision making
- business users
- business intelligence
- domain independent
- modeling language
- decision support
- data mining
- enterprise systems
- customer retention
- workflow management
- inter organizational
- business management
- information management
- knowledge management
- general purpose
- service management
- web services
- case study
- management system
- competitive intelligence
- model driven
- process management
- process model
- service delivery
- change management
- mission critical
- business environment
- business world
- business rules